Executives can’t take their businesses on a successful journey if they don’t know the destination—or how to get there.
Content: Article | Author: Jay Freeman | Source: Gallup Management Journal | Subjects: Leadership, Management
Most organizations are choking on performance data and have little understanding of what data are important (need to know) and what data are merely interesting (nice to know).
Many companies find it relatively easy to add new metrics to scorecards and dashboards, but few are good at weeding out metrics that are no longer relevant. The result is a bloated scorecard with more data points than … [ Read more ]
Content: Quotation | Author: Jay Freeman | Source: Gallup Management Journal | Subjects: Management, Measurement