Beware the 10 most dangerous species of help desk callers
Help desks deal with all types of users, and one tech has finally created a classification system that Darwin himself would be proud of. Here’s a lighthearted look at the users you love to serve but who often drive you mad.
Content: Article | Author: Jeff Dray | Source: “TechRepublic” | Subjects: Customer Related, IT / Technology / E-Business