Service Failure: Do You Really Care About Your Customer?
Executives may claim to care about their customers, but their actions frequently suggest just the opposite. I know what you are thinking. You’re different. You truly care about your customers and would never resort to price gouging or penny stealing. I hope so. Still, do you really care about customer service?
Content: Article | Author: Jeff Toister | Source: “ChangeThis” | Subject: Customer Related