Jim March, Chip Heath
Jim March says there are two very different kinds of logic for making decisions. One is the logic of consequences. We’re great in business at changing behavior by changing consequences. If we want customers to buy more, we lower prices. If we want salespeople to sell more, we increase their bonuses. But the second kind of logic is the logic of identity. Many of the … [ Read more ]
Content: Quotation | Authors: Chip Heath, Jim March | Source: McKinsey Quarterly | Subjects: Change Management, Leadership, Management, Motivation
Jim March
Jim March, professor emeritus at Stanford University…pointed out that our understanding of how to manage creativity is impeded by the lack of a theory of novelty, and proposed the beginnings of one. Three conditions seemed to him to be necessary for novelty—slack, hubris, and optimism—which suggest mechanisms that organizations could employ. Slack in an organizational setting means sufficient time and resources for exploration. Increasing hubris … [ Read more ]
Content: Quotation | Authors: Jim March, Mukti Khaire, Teresa M. Amabile | Source: Harvard Business Review | Subjects: Creativity, Innovation, Organizational Behavior