The Value Of Loyalty
Consistent delivery on the brand’s promise builds competitive advantage in the form of loyal customers.
Content: Article | Authors: J. Scott Dinsdale, Jim Taylor | Source: Optimize Magazine | Subjects: Customer Related, Marketing / Sales
The Visionary’s Handbook: Nine Paradoxes That will Shape the Future of Your Business
Content: Book | Authors: Howard B. Means, Jim Taylor, Watts Wacker | Subject: Management