Jacqueline Brassey, Aaron De Smet, Ashish Kothari, Johanne Lavoie, Marino Mugayar-Baldocchi, Sasha Zolley

Although resilience and adaptability are linked, they are different in important ways. Resilience often entails responding well to an external event, while adaptability moves us from enduring a challenge to thriving beyond it. We don’t just “bounce back” from difficult situations—we “bounce forward” into new realms, learning to be more adaptable as our circumstances evolve and change.

Segmenting the e-market

McKinsey and Media Metrix analyzed on-line behavior using a sample of the most active on-line consumers in the Media Metrix US panel of 50,000 users to categorize six segments: Simplifiers, Surfers, Bargainers, Connectors, Routiners, and Sportsters.

Editor’s Note: This research was done in 2000 so I wonder if it holds up today; nonetheless the categories are interesting and I think of some value.

Are you taking your expatriate talent seriously?

To make the most of overseas opportunities, multinational companies must pay closer attention to the problems of executives transferred into them.