Zia Khan and Jon Katzenbach
Most organizations have discrete formal groups and processes that use different lenses for evaluating ideas: Marketing represents the customers, finance evaluates the economics, and engineering determines feasibility for launch. They answer the questions in series, and then “throw the problem over the wall” to the next team. They may not even be aware of one another’s findings.
The principles of focused accountability or clear decision rights … [ Read more ]
Content: Quotation | Authors: Jon R. Katzenbach, Zia Khan | Source: strategy+business | Subjects: Best Practices, Innovation, Management, Organizational Behavior
Peak Performance: Aligning the Hearts and Minds of Your Employees
There was a time, not too long ago, when employees were encouraged to check their emotions at the corporate door. The workplace was considered a strictly professional environment, in which personal emotions had no place. Management theorists finally woke up to the realization that this practice didn’t, in the long run, actually benefit the company. In Peak Performance, Jon Katzenbach expands on this realization. He … [ Read more ]
Content: Book | Author: Jon R. Katzenbach | Subjects: Management, Organizational Behavior
Making Teams Work at the Top
The truth about senior management teams — and how to boost their performance.
Content: Article | Author: Jon R. Katzenbach | Source: Leader to Leader | Subjects: Leadership, Management
The Discipline of Virtual Teams
This article takes a look at the differences between “single-leader unit” and “real-team” disciplines. It focuses especially on the unique challenges of virtual teams and also considers the pros and cons of collaborative technology (groupware).
Content: Article | Authors: Douglas K. Smith, Jon R. Katzenbach | Source: Leader to Leader | Subjects: Management, Organizational Behavior
The Wisdom of Teams: Creating the High-Performance Organization
The importance of teams has become a cliche of modern business theory, but few have a clear idea of what it means. In this new edition of their best-selling primer, Katzenbach and Smith try to impart some analytical rigor to the concept. Drawing on their experience as management consultants and a plethora of case studies at companies like Burlington Northern and Motorola, they cover such … [ Read more ]
Content: Book | Authors: Douglas K. Smith, Jon R. Katzenbach | Subjects: Operations, Organizational Behavior