Resolve Your Toughest Work Problems with 5 Questions

In Managing in the Gray, Joseph Badaracco offers managers a five-question framework for facing murky situations and solving tough problems at work.

A Lesson for the Times: Learning from Quiet Leaders

Bold strokes and a powerful personality are the defining qualities of a heroic leader. But shunning the spotlight, the quiet leader works, circumspect and practical, to transform, inspire – and win.

Leading Quietly

F. Scott Fitzgerald

Show me a hero and I’ll tell you a tragedy.

Defining Moments: When Managers Must Choose Between Right And Right

Thoughtful managers sometimes face business problems that raise difficult questions. Sometimes these questions are matters of right versus right, not right versus wrong. There are three basic types of right-versus-right problems: those that raise questions about personal integrity and moral identity; conflicts between responsibilities for others and important personal values; and, perhaps the most challenging, those involving responsibilities that a company shares with … [ Read more ]