Karen Martin
Problems are simply gaps between how an organization is performing now and how it wants to or needs to perform. Gaps carry less emotional weight than problems, and are subject to less judgement and avoidance. It’s just a gap, and clarity-driven problem solving is the best tool for closing it.
Content: Quotation | Author: Karen Martin | Source: ChangeThis | Subjects: Management, Organizational Behavior
For Outstanding Performance, Change How You Solve Problems
Ask any business leader if he or she is good at solving problems and the likely response is, “Of course!” After all, business leaders spend a lot of their time navigating problems. If they weren’t good at it, those leaders would lose their jobs, wouldn’t they? Not if the organization doesn’t know what robust problem solving looks like. Most organizations don’t and as a result … [ Read more ]
Content: Article | Author: Karen Martin | Source: ChangeThis | Subjects: Best Practices, Management