A New Approach to Contracts

Companies understand that their suppliers are critical partners in lowering costs, increasing quality, and driving innovation, and leaders routinely talk about the need for strategic relationships with shared goals and risks. But when contract negotiations begin, they default to an adversarial mindset and a transactional contracting approach. They agonize over every conceivable scenario and then try to put everything in black-and-white. A variety of contractual … [ Read more ]

Is Your Metrics Program Measuring Up?

Too often companies seize on the implementation of metrics as a panacea, and six months later, many of these same companies find that after expending time and money to put in “Scorecards,” “Dashboards,” or some other metrics flavor-of-the-month, they’re not getting expected performance gains.