Respect Your Customers
Respect is a fundamental value underlying human relationships. It is important in families, in education, in ethics and religion, in governing, in the military, and in the justice system. Businesses incorporate respect into their corporate codes of conduct and invoke respect in the context of human resources and diversity programs. Respect for customers is an essential ingredient of long-term performance in both the private and … [ Read more ]
Content: Article | Authors: John A. Quelch, Katherine E. Jocz | Source: Leader to Leader | Subject: Customer Related