Kristen Etheredge
Traditionally, time and money are invested in nurturing high performers or coaching low performers. But organizations actually get better results from improving the performance of the majority of employees—the average workers. The key is to identify the bright spots in the workforce (those “outliers” whose work exemplifies high performance), focus on what they do differently, and replicate it across the majority. We call this approach “Shifting … [ Read more ]
Content: Quotation | Author: Kristen Etheredge | Source: Kearney | Subjects: Human Resources, Management, Training & Development