Lindsay McGregor
When you find yourself saying things like “I wish my people took more ownership,” “I wish we operated more like a startup,” or “I wish we were more nimble,” remember that most organizations have created so much emphasis on tactical performance that their people cannot adapt. Maintaining great performance over the long term will require organizations to also emphasize adaptive performance.
Content: Quotation | Author: Lindsay McGregor | Source: Harvard Business Review | Subjects: Management, Organizational Behavior
There Are Two Types of Performance — but Most Organizations Only Focus on One
There are two types of performance that are important for success. Tactical performance is how effectively your organization sticks to its strategy. Adaptive performance is how effectively your organization diverges from its strategy. Every high performer needs both. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. They will represent the products more consistently. But they must … [ Read more ]
Content: Article | Author: Lindsay McGregor | Source: Harvard Business Review | Subjects: Management, Organizational Behavior