Moving Beyond Alignment: IT Grabs The Baton

What’s the best way for IT and business to synchronize their strategies? The authors propose a business/IT governance framework encompassing five requirements: managing demand, supply, and the IT application portfolio; prioritizing IT investments; and setting IT architecture and security standards.

The Essence Of Business Agility

Looking at the line manager as a consumer of business technology will yield a nimbler company.

The Technology/Customer Disconnect

Maximizing the value of IT investments and boosting customer satisfaction should take the company outside its own borders.