The Benefits of Data Sharing Now Outweigh the Risks

Sharing data with competitors might sound scary to executives, but only collaboration can solve some of industry’s biggest problems. Fortunately, new technology is making it easier and safer for companies to build trust and pool data in order to tackle problems that they can’t solve alone.

What AI Reveals About Trust in the World’s Largest Companies

BCG’s AI-based Trust Index enables companies to break down stakeholder perceptions of their trustworthiness. Analyses based on the Index have yielded valuable insights about what builds, sustains, or destroys trust.

Discovering the Tools and Tactics of Trust in Business Ecosystems

As business grows ever more digital—as virtual relationships increasingly become the norm in the post-COVID reality, stakeholder trust becomes as crucial as product or service quality. Nowhere is this truer than in business ecosystems, those dynamic alliances of largely independent economic entities that create products or services that constitute a coherent solution. Ecosystems depend on well-functioning networks of buyers, sellers, and various other parties in … [ Read more ]

Building Trust in Business Ecosystems

Trust, we instinctively realize, is a precious quality that binds relationships, and nowhere more so than in business ecosystems. It’s foundational, but also fragile because all the participants in an ecosystem must learn to work with, and rely on, each other, knowing that no external force compels them to do so. Mutual trust, as much as mutual interest, binds business ecosystems.

Yet few business leaders focus … [ Read more ]

Value-Focused Corporate Governance: How to Engage Boards and Enhance Decision Making

Good corporate governance isn’t just about compliance: it spurs value creation. BCG has identified several often-overlooked factors that can help boards become more engaged, make better decisions, and govern more effectively. Boards can thus act as true partners to CEOs in steering companies toward sustained success.

Decoding the Next Billion Consumers

A billion consumers around the world—neither affluent nor poor—spend just over $1 trillion a year. As much as a third goes for trading up to better products and premium brands. Yet most consumer businesses don’t know how to reach them or serve them profitably. Drawing from their survey of 15,000 next-billion consumers, the authors discuss how companies can achieve sustained competitive advantage by understanding the … [ Read more ]