One Bad Apple Spoils the Company
A new study suggests that avoiding or weeding out toxic employees can be much more valuable to firms than hiring or cultivating overachievers.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Human Resources
Female CEOs: A Steady Hand at the Wheel
Bottom Line: The number of women presiding over large companies still lags far behind men, yet the firms they lead tend to be more risk averse and more profitable over the long term.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Women in Business
The Myth of the Coveted Loyal Shopper
Bottom Line: When it comes to consumer goods, infrequent purchasers, not faithful customers, seem to drive market-share growth.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Customer Related, Marketing / Sales
Agreeable vs. Disagreeable CEO: Who Do You Want at the Helm?
An executive’s character traits are linked to certain patterns in a firm’s investments, strategy decisions, and overall performance, a new study finds.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Corporate Governance, Organizational Behavior
Nice Guys Finish First
According to a new study, nice guys finish first in the race up the corporate ladder. And yes, it’s usually guys who emerge victorious. Hiring committees tend to disproportionately value candidates’ interpersonal qualities, the authors found, and elevate far fewer similarly credentialed women than men to the CEO role.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Organizational Behavior
The Double-Edged Sword of Overseas Experience
Executives who accumulate international experience are no more likely than others to advance their career at multinational companies.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Career, International
Knock, Knock. Who’s There? Your Boss
In most cases, when managers joke with their employees, it’s no laughing matter.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Management, Organizational Behavior
“We Know Who You Are” Is a Profitable Pitch
Bottom Line: Despite privacy concerns, businesses can benefit from including personalized information about potential customers in their email advertising appeals.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Advertising, Marketing / Sales
Weak Links in the Chain
Flexible, adaptive supply chain management is an overlooked but vital component of a company’s overall innovation strategy.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Innovation, Operations
The Most Profitable Way to Divest a Subsidiary
Bottom Line: When firms want to shed a subsidiary, they must decide whether to spin off or sell the business. New research shows that selling, rather than spinning, may be the more profitable option.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Strategy
Putting the Naysayers in the Spotlight
Early adopters get most of the attention from analysts and marketers, but focusing on consumers who are resistant to innovations is another way to bring new products to market.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subjects: Customer Related, Innovation, Market Research, Marketing / Sales
The Unexpected Benefits of Product Returns
Product returns are typically seen as a necessary headache and a cost drain. But companies can use their return policies to enhance customer loyalty and increase profits. Research by J. Andrew Petersen of the University of North Carolina at Chapel Hill and V. Kumar of Georgia State University.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Customer Related
Honesty (about Your Costs) Is the Best Policy
Being honest about the expenses that go into developing and distributing a product can increase sales and enhance a firm’s bond with consumers.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Marketing / Sales
Research Perspectives on the New CEO
Academic studies of the recruitment of chief executives suggest that those from outside the industry do relatively well, companies pay more for generalists than for specialists, and “shadow emperors” hamper performance.
Content: Article | Author: Matt Palmquist | Source: strategy+business | Subject: Corporate Governance
