Michael Bungay Stanier

Most of us as managers and leaders are good people looking to do the best we can by our people. And we’re certain that, for the most part, that means offering up the insights, giving them the answers, and providing the solutions whenever they come a-calling.

No doubt there’s a time and place for good advice. But it’s not nearly as often as you think (nor … [ Read more ]

Michael Bungay Stanier

My favorite question, the Kickstart Question, is “What’s on your mind?” It works so well because it’s both open (it’s your choice, what should we talk about?) but it’s also got focus built right in (let’s talk about something important, something that’s worrying you or exciting you or consuming you.) It takes you quickly into a conversation that matters, rather than meandering through small talk … [ Read more ]

Fast Coaching for Busy People: How to Coach in 10 Minutes or Less

As things have gotten faster and more complex, coaching’s importance has only continued to rise. But who has the time? Don’t despair. Coaching’s something everyone can do, do quickly, and do in a way that will have a significant impact on performance and satisfaction. But to make it work for the time-crunched manager, you need to follow three principles.