Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good)

You and Your Organization Are at Risk

Were the earth-shattering events of September 11, 2001, predictable, or were they a surprise? What about the collapse of Enron in bankruptcy and scandal? Max H. Bazerman and Michael D. Watkins argue that they were actually “predictable surprises”-disastrous examples of the failure to recognize potential tragedies and actively work to prevent them. Disturbingly, this dangerous phenomenon has its roots … [ Read more ]