Selling with Emotional Intelligence : 5 Skills for Building Stronger Client Relationships
Goleman’s concept of emotional intelligence beats IQ in the world of sales, too, according to consultant Anthony. The book shows sales pros how to develop and apply EQ using the ARROW model, a set of five interpersonal traits: awareness, restraint, resilience, empathy, and rapport.
Content: Book | Author: Mitch Anthony | Subject: Marketing / Sales