Managing the Knowledge Manager
What can be done to ensure that the CKO unlocks a company’s latent potential? To find out, we asked CKOs at various companies for their views about the make-or-break factors. Although the CKOs had different experiences, all concurred that success depends on two things: first, on the ability of senior management to agree about what it hopes to gain from managing knowledge explicitly and from … [ Read more ]
Content: Article | Authors: Eric Matson, Nathaniel Foote, Nicholas Rudd | Source: McKinsey Quarterly | Subjects: Best Practices, Knowledge Management