The New CIO’s Quick-Start Manual

Expectations are always high when a new senior executive takes up the reins of a demanding leadership job. But in today’s fast-changing business environment, few find themselves more under the gun than the newly hired chief information officer. As they step into that new role, CIOs face often conflicting challenges of daunting depth and breadth. They must labor to keep aging legacy systems running to … [ Read more ]

Rudy Puryear, Nigel Cornish and Marc van der Vleugel

In most companies, the pressure to create new IT-enabled functionality usually takes precedence over fixing what’s broken or underperforming. The perverse result of piling new capabilities on top of an increasingly rickety foundation is to add unnecessary complexity and drive up costs, making it harder for IT to serve even basic business requests in a timely manner.