Creating a Successful Shared-Services Organization
Over the last several years, many businesses have adopted the concept of shared services as a means of controlling costs while improving the quality of internal services. The basic idea is to put the provision of these services on a more business-like “customer-supplier” basis, in which the using organization contracts with the shared-services organization for a given level of service at a competitive (market) price. … [ Read more ]
Content: Article | Authors: David J. Barker, Nigel Godley, Robert M. Curtice | Source: “Prism (Arthur D. Little)” | Subjects: Management, Strategy