The Unrecognised Impact of Merit-Based Incentives

Changing the way executives in professional service firms are compensated can help organizations address some tough organizational dilemmas.

How a Little ‘Friction’ Can Change a Competitive Landscape

When developing business strategies, it is wise to think about “frictions,” the forces that make it difficult for buyers and sellers to connect. Those elements — location, convenience or lack of information — help explain how different firms, such as a small local retailer and a national store, can coexist in the marketplace, according to research by Wharton management professor Olivier Chatain and an INSEAD … [ Read more ]