The Offline Executive
A manager’s effectiveness depends not only on using e-mail and other electronic communication, but also on learning to shut it down.
Content: Article | Authors: Henry Mintzberg, Peter Todd | Source: strategy+business | Subjects: Personal Development, Productivity / Work Tips
Henry Mintzberg and Peter Todd
Managing is not a science; it is a subtle and nuanced practice, learned mostly on the job, through paying close attention to gestures and tone of voice. This “soft information” is an integral part of managing, and is gathered by talking and listening in meetings, during chance encounters, or on the phone. Using only words ― sending a text message or an e-mail ― takes … [ Read more ]
Content: Quotation | Authors: Henry Mintzberg, Peter Todd | Source: strategy+business | Subject: Management
Henry Mintzberg and Peter Todd
Managers who are in touch only through their keyboard are out of touch with the vast world beyond it. They risk substituting breadth for depth. Recent research shows that we may have more connections today, but fewer relationships. Facebook and LinkedIn can complement but not replace the personal interactions at the heart of managing effectively. Managers who believe that they can learn about their department … [ Read more ]
Content: Quotation | Authors: Henry Mintzberg, Peter Todd | Source: strategy+business | Subjects: Communication, Management, Organizational Behavior