A Comprehensive Approach to Managing Social Media Risk and Compliance
Traditional risk management policies and procedures were not designed for, quite literally, minute-by-minute monitoring of social media chatter to identify brand, strategy, compliance, legal and market risks.
Those risks are considerable. Financial institutions have had to shut down social media forums due to unanticipated negative feedback; the stock markets have been buffeted by fraudulent social network postings; businesses have had to change or rescind strategies … [ Read more ]
Content: Article | Authors: Jonathan Narveson, Rafael Gomes, Steve Culp | Source: Outlook Journal (Accenture) | Subject: Risk Management