Ken Favaro, Cass R. Sunstein, Reid Hastie
Leaders also have to understand that group decision making falls into two distinct steps, which require different approaches. In the first step — identifying solutions — divergence is necessary. The group has to be encouraged to explore boundaries, search broadly, and expand its thinking in order to find the best options for the problem at hand. But the second step, in which the group selects … [ Read more ]
Content: Quotation | Authors: Cass R. Sunstein, Ken Favaro, Reid Hastie | Source: strategy+business | Subjects: Decision Making, Management, Organizational Behavior, Teamwork
Ken Favaro, Cass R. Sunstein, Reid Hastie
Because innovation in a group relies on the ability to make new connections among the diverse experiences of its members, leaders must create a climate in which individuals can free-associate and use both their total life experience and that of their fellow group members. The group’s leaders should set the tone by being inquisitive and self-silencing to let other information rise. They should continually prime … [ Read more ]
Content: Quotation | Authors: Cass R. Sunstein, Ken Favaro, Reid Hastie | Source: strategy+business | Subject: Innovation
