Chris Gagnon, Elizabeth John, Rob Theunissen
When seeking to understand and address these [organizational] mind-sets, we like to use the image of an iceberg popularized by MIT academics Otto Scharmer and Katrin Kaufer. Above the surface (the tip of the iceberg) is the visible behavior repeated and reinforced by the organization every day. Under the surface are employees’ thoughts and feelings (both conscious and unconscious); their values and beliefs (the things … [ Read more ]
Content: Quotation | Authors: Chris Gagnon, Elizabeth John, Rob Theunissen | Source: McKinsey Quarterly | Subject: Organizational Behavior
Chris Gagnon, Elizabeth John, Rob Theunissen
Given all the data and practical experience that supports working on [organizational] health, companies’ obsession with the P&L alone continues to puzzle us. It’s right that leaders manage their P&L meticulously, but why not do the same for their health? In fact, why not measure health frequently throughout the year, since it’s a leading indicator of performance, whereas financial results are a lagging one? Similarly, … [ Read more ]
Content: Quotation | Authors: Chris Gagnon, Elizabeth John, Rob Theunissen | Source: McKinsey Quarterly | Subjects: Finance, Management, Organizational Behavior
Chris Gagnon, Elizabeth John, Rob Theunissen
We think of organizational health as more than just culture or employee engagement. It’s the organization’s ability to align around a common vision, execute against that vision effectively, and renew itself through innovation and creative thinking. Put another way, health is how the ship is run, no matter who is at the helm and what waves rock the vessel.
Content: Quotation | Authors: Chris Gagnon, Elizabeth John, Rob Theunissen | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior
Organizational Health: A Fast Track to Performance Improvement
Working on health works. It’s good for your people and for your bottom line.
Content: Article | Authors: Chris Gagnon, Elizabeth John, Rob Theunissen | Source: McKinsey Quarterly | Subjects: Best Practices, Management, Organizational Behavior
