Revolutionize Your Business, the Japanese Way
Japanese-honed techniques, such as 5S, hoshin kanri, taguchi, jidoka and takt time, are behind such manufacturing approaches as just in time and lean manufacturing. A technical note by IESE’s Rocio Arenas and Beatriz Muñoz-Seca analyzes these five Japanese methods, which they say could be implemented in services.
Content: Article | Authors: Beatriz Muñoz-Seca, Rocio Arenas | Source: “IESE Insight” | Subject: International