Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, and Frankly, You’re Not in the Mood)
We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.
That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also … [ Read more ]
Content: Book | Authors: Douglas Stone, Sheila Heen | Subjects: Career, Leadership, Management, Organizational Behavior