Reward Systems: Does Yours Measure Up?

It’s one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It’s easy to point the finger of blame at them. But in most companies, it’s the reward system, not the workforce, that’s causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy.

In Reward Systems: Does Yours Deliver? Steve Kerr describes the … [ Read more ]

The GE Work-Out: How to Implement GE’s Revolutionary Method for Busting Bureaucracy and Attacking Organizational Problems

Famous “Work-Out” change-management tool explained by the people who helped develop it.

GE’s legendary Work-Out program played a key role in the company’s phenomenal success over the past decade and has been implemented in many other organizations. Now three executives and consultants who developed the original Work-Out approach at GE—often working directly with CEO Jack Welch—discuss the inner workings of Work-Out and their experiences at successfully … [ Read more ]