Stewart Butterfield
Hard numbers tell an important story; user stats and sales numbers will always be key metrics. But every day, your users are sharing a huge amount of qualitative data, too — and a lot of companies either don’t know how or forget to act on it. Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people … [ Read more ]
Content: Quotation | Author: Stewart Butterfield | Source: First Round Review | Subject: Customer Related