The 10 Steps to Successful M&A Integration
Mergers and acquisitions-well conceived and properly executed-can deliver greater value than ever right now. And savvy acquirers are taking action, as deal activity accelerates amid signs of recovery.
Content: Article | Author: Ted Rouse | Source: Bain & Company | Subject: Mergers & Acquisitions
Keeping Customers First in Merger Integration
When companies merge, they embark on seemingly minor changes that can make a big difference to customers, causing even the most loyal to reevaluate their relationship with the company. Numerous studies have found that more than half of all mergers fail to deliver the intended improvement in shareholder value. Customer defections contribute to that high failure rate. Integration decisions come with an inherent tradeoff: If … [ Read more ]
Content: Article | Authors: Laura Miles, Ted Rouse | Source: Bain & Company | Subjects: Customer Related, Mergers & Acquisitions
Making the move to low-cost countries
Migrating costs to low-cost countries (LCCs) has moved from being an “interesting idea” to an imperative for most industrial companies, but it’s a “must do” that too often is managed with ambivalence. On the one hand, companies see it as a critical piece of their cost strategy; on the other, too many firms seem to attempt it only half-heartedly. They aren’t sure which costs to … [ Read more ]
Content: Article | Authors: Suvir Varma, Ted Rouse, Till Vestring, Uwe Reinert | Source: Bain & Company | Subjects: Management, Outsourcing / BPO