Decoding the Artful Sidestep
Do you notice when someone changes the subject after you ask them a question? If you don’t always notice or even mind such conversational transformations, you’re not alone. New research by Todd Rogers and Harvard Business School professor Michael I. Norton explores the common occurrence of “conversational blindness.” Q&A with Rogers.
Content: Article | Authors: Michael I. Norton, Todd Rogers | Source: Harvard Business School (HBS) Working Knowledge | Subject: Organizational Behavior
Harnessing Our Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making
Abstract: Although observers of human behavior have long been aware that people regularly struggle with internal conflict when deciding whether to behave responsibly or indulge in impulsivity, psychologists and economists did not begin to empirically investigate this type of want/should conflict until recently. In this paper, we review and synthesize the latest research on want/should conflict, focusing our attention on the findings from an empirical … [ Read more ]
Content: Article | Authors: Katherine L. Milkman, Max H. Bazerman, Todd Rogers | Source: Harvard Business School (HBS) | Subject: Organizational Behavior