Tom Tierney
Really great firms give people a fair amount of independence. They don’t control the people. They control the culture rather than the individuals…Culture influences people every day – it’s what guides them to act when management is not looking.
Content: Quotation | Author: Tom Tierney | Source: Bain & Company | Subjects: Culture, Management, Organizational Behavior
Tom Tierney
The three things you need to make money are the right strategy, the right people and the right behavior. Strategy matters most when there is turmoil but it is only about 10 per cent of the answer because implementing strategy is so challenging. People and behavior are 90 per cent of the equation.
Culture and leadership are hard to copy. There’s no such thing as … [ Read more ]
Content: Quotation | Author: Tom Tierney | Source: Bain & Company | Subjects: Culture, Management, Organizational Behavior, Strategy
Drivers of Success in Services
The best professional services companies understand that their people are their only products, and that strong performance requires getting top talent to act instinctively in ways that always promote the company’s strategy, according to a new study by Bain & Company.
Content: Article | Authors: Paul Rogers, Sarabjit Singh Baveja, Tom Tierney | Sources: Bain & Company, European Business Journal | Subject: Strategy