The Thought Leader Interview: Vineet Nayar

The CEO of HCL Technologies describes how he focused his company on growth by engaging staff in unprecedented ways.

Vineet Nayar

Technology development needs intellect more than it needs investment in dollars. But marketing needs dollars more than intellect.

Vineet Nayar

How do you maximize the experience that customers have in the value zone where they meet your company’s work? We think the answer is for management to see itself as an enabler, and for employees to see themselves as “doers” with a great deal of accountability and autonomy: the ability to choose much of what they do. In this way, we create organizations in which … [ Read more ]

Vineet Nayar

I characterize [organizational] responses in three zones. In Zone 1, we had transformers and go-getters. The people in Zone 2 were lost souls, taking energy away from the organization. They tended to project the idea that things would not work or that I was just trying to get rid of people. Zone 3 had fence sitters, who took no risks or positions. In any transformation … [ Read more ]