Offshoring and Beyond
Companies that send their back-office jobs offshore often cut their labor costs by as much as half. But new research by the McKinsey Global Institute finds that these companies risk leaving billions of dollars in savings behind if they merely replicate what they do at home in countries where labor is cheap. The savviest operators redesign business processes to exploit automation and take full advantage … [ Read more ]
Content: Article | Authors: Diana Farrell, Jaana K. Remes, Vivek Agrawal | Source: McKinsey Quarterly | Subject: Outsourcing / BPO
Who Wins in Offshoring
The savings enjoyed by companies that move labor-intensive service industry work from the United States to countries with lower labor costs have triggered an exodus of US business-processing jobs. Some analysts project that by 2015 roughly 3.3 million of them will have moved abroad. This prospect has prompted calls for the government to restrict offshoring. But they overlook the benefits that accrue to the US … [ Read more ]
Content: Article | Authors: Diana Farrell, Vivek Agrawal | Source: McKinsey Quarterly | Subject: Economics
Matching People and Jobs
Achieving the most productive combination of workers and work is about to become a great deal easier.
Content: Article | Authors: James Manyika, John E. Richards, Vivek Agrawal | Source: McKinsey Quarterly | Subjects: Human Resources, Management