W. Edwards Deming
Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers — a prize for the best Halloween costume, grades in school, gold stars — and on up through the university. On the job, people, teams, and divisions are ranked, reward for the top, punishment for … [ Read more ]
Content: Quotation | Author: W. Edwards Deming | Source: Harvard Business Review | Subjects: Management, Organizational Behavior
W. Edwards Deming
The supposition is prevalent the world over that there would be no problems in production or in service if only our production workers would do their jobs in the way they were taught. Pleasant dreams. The workers are handicapped by the system, and the system belongs to management.
Content: Quotation | Author: W. Edwards Deming | Subjects: Management, Operations, Quality
The Deming Management Method
Whether you’re the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational corporation, this book can show you how to improve your profits and productivity.
Content: Book | Authors: Mary Walton, W. Edwards Deming | Subject: Operations