Whitney Sales
Questions not only mean the customer is engaging, but also transferring feedback that is process-oriented or value-oriented. They’re working through how they’re going to make a decision about your product with you. If they’re asking questions, something’s landed. That’s a good sign. If they ask about another customer, your example may not have been sufficiently relevant — that’s a sign to change tacks and dig … [ Read more ]
Content: Quotation | Author: Whitney Sales | Source: First Round Review | Subjects: Customer Related, Marketing / Sales