The Way I Work: Yvon Chouinard, Patagonia

Patagonia’s founder still loves to blaze a trail. He takes copious time off, lets employees manage themselves, and tells customers not to buy his products.

Yvon Chouinard

The worst managers try to manage behind a desk. The only way to manage is to walk around and talk to people. But I don’t just walk around asking, “How are things going?” I have some specific thing in mind that I want to talk to that person about.