Leading Outside the Lines: How to Mobilize the (In)Formal Organization, Energize Your Team, and Get Better Results
From the bestselling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined “formal” organization of a company-the management structure, performance metrics, and processes-and the “informal”-the culture, … [ Read more ]
Content: Book | Authors: Jon R. Katzenbach, Zia Khan | Subjects: Leadership, Management, Organizational Behavior
Leading Outside the Lines
In every company, there are really two organizations at work: the informal and the formal. High-performance companies mobilize their informal organizations while maintaining and adding formal structures, balancing the two.
Content: Article | Authors: Jon R. Katzenbach, Zia Khan | Source: strategy+business | Subjects: Leadership, Organizational Behavior | Company: Campbell Soup Company
Are You Killing Enough Ideas?
Companies can improve their innovation performance by getting their formal and informal organizations in sync.
Content: Article | Authors: Jon R. Katzenbach, Zia Khan | Source: strategy+business | Subjects: Innovation, Management, Organizational Behavior
Zia Khan and Jon Katzenbach
Most organizations have discrete formal groups and processes that use different lenses for evaluating ideas: Marketing represents the customers, finance evaluates the economics, and engineering determines feasibility for launch. They answer the questions in series, and then “throw the problem over the wall” to the next team. They may not even be aware of one another’s findings.
The principles of focused accountability or clear decision rights … [ Read more ]
Content: Quotation | Authors: Jon R. Katzenbach, Zia Khan | Source: strategy+business | Subjects: Best Practices, Innovation, Management, Organizational Behavior