Saving $3 Billion the HP Way

Written off as just another ill-conceived megamerger, Hewlett-Packard has exceeded all its goals. Here’s why the union has worked — so far — and what must come next.

Managing Product Returns at Hewlett Packard

Product returns have existed since the first time anyone manufactured a product. In the ‘customer-is-always-right’ culture of the US, product returns are increasingly eating into profits, leading manufacturers to develop a returns strategy. In this new Case Study, Professors Van Wassenhove and Guide, and Neeraj Kumar look at the issue within HP’s inkjet product line.

The HP-Compaq Merger: A Battle for the Heart and Soul of a Company

The HP-Compaq merger in 2001 was a knock-down-drag-out fight to the end, with a ‘new’ HP emerging as victor. But who really won and what have we learned? ask Professor Randel Carlock and Elizabeth Florent-Treacy, who review the human side of the battle in this new case study.