Anne Mulcahy and Xerox

After 25 years of diligently working her way up the corporate ladder at Xerox, one would imagine that being named President and Chief Operating Officer would be a moment of great satisfaction for Anne Mulcahy. As it turned out, however, it was not. In truth, a word she has used to describe the feeling of being given the position is dread. Of course, … [ Read more ]

Xerox: Building a Corporate Focus on Knowledge

Knowledge is the key element in running an organization. It’s also the cornerstone for a new economy and, combined with innovation, knowledge enables daily business practices to be reworked. Professor Soumitra Dutta, Professor Luk Van Wassenhove and Beatrix Biren consider how knowledge can be converted into marketplace success for any organization. They study one particular Xerox community as well as the overall … [ Read more ]