How to Fix Your Hiring Process

Peter Cappelli, professor at the University of Pennsylvania’s Wharton School of Business and director of its Center for Human Resources, says managers at companies large and small are doing hiring all wrong. A confluence of changes, from the onslaught of online tools to a rise in recruitment outsourcing, have promised more efficiency but actually made us less effective at finding the best candidates. Cappelli says … [ Read more ]

How to Create Happier Employees

Professor Jochen Menges on the ways companies can develop well-being initiatives that genuinely make people feel better.

Jim Collins: On Leadership In America

Chief Executive magazine interviews Jim Collins. This is the first of five parts.

How to Build a Stronger Economy

Jim Clifton, chief executive of Gallup Inc., has a robust theory about entrepreneurialism and economic recovery.

How Your Hiring Process Could Predict Unethical Behavior

Carnegie Mellon professor Taya Cohen explains the connection between moral character and workplace performance

How to Banish Bad Habits from Your Company

Freek Vermeulen explains why unhelpful practices go unnoticed and suggests how rooting them out can help innovation.

Safe Enough to Try: An Interview with Zappos CEO Tony Hsieh

Organizations are more likely to innovate and thrive when they unleash the potential of individuals and the power of self-organizing teams, says the online retailer’s CEO.

Jeremy Rifkin on How to Manage a Future of Abundance

The influential economic theorist looks ahead to a world of virtually free energy and zero marginal cost production, and to a desperate race against climate change.

The CEO as Activist

Duke professor Aaron Chatterji believes business leaders have social and political responsibilities they can’t afford to neglect.

My Management Lessons from Three Failed Startups, Google, Apple, Dropbox, and Twitter

During the last 20 years, Kim Scott has held leadership roles at some of the biggest and most influential tech companies in the world. Most recently, she advised Dropbox and Twitter. At First Round’s recent CEO Summit, she shared what she believes to be the most important management lessons she’s learned.

Here’s Why Founders Should Care about Happiness

Scott Crabtree spent 24 years climbing the ladder in the gaming and software industries, eventually leading his own engineering team at Intel. And after observing life at companies big and small, he recognized one commonality: The happiest people are the most productive. The difference was so striking to him that he retired and rebooted his career, founding Happy Brain Science to surface and share the … [ Read more ]

The Next Pop Superstar Just Might Be a Robot

Shelly Palmer, one of the world’s leading digital-technology commentators, talks about the evolution of the entertainment and media industry.

I’m Sorry, But Those Are Vanity Metrics

After three decades leading data teams at companies like LiveOps, Netscape, and ReadyForce, Lloyd Tabb’s biggest learning isn’t what you would expect — or want to hear: You’re measuring the wrong metrics. We all are.

In this exclusive interview, Tabb shares how to abide by metrics that generate direction — not pats on backs — so that your company can act on what’s most essential to … [ Read more ]

The Best PR Advice You’ve Never Heard – from Facebook’s Head of Tech Communications

Most founders set out to create something iconic but don’t know where to start. At First Round’s recent CEO Summit, Caryn Marooney, Head of Technology Communications for Facebook, boiled down this massive challenge into an execution plan and guidelines for startups to craft an image that will resonate with the public and the press, launch on a strong note, and build momentum as they grow … [ Read more ]

How to Become Insanely Well-Connected

Chris Fralic is a successful VC himself, responsible for First Round’s investments in Warby Parker, Roblox, HotelTonight and Adaptly among others. When asked what’s made his career possible, he’ll tell you outright it’s the relationships — built deliberately over many years. This might sound like a common response, but among his peers, he’s acknowledged to be a world-class super-connector with rarefied expertise.

In this piece, … [ Read more ]

Warning: This Is Not Your Grandfather’s Talent Planning

Kim Scott, co-founder of Candor, Inc., has built her career around creating bullshit-free zones where people love their work and working together. Inspired by her talk at First Round’s CEO Summit, Scott shares her epiphany about management — and the mindset and framework it takes to really build a kick-ass team, starting with deciphering the distinct attributes and incentives of high-performers.

Six Steps to Superior Product Prototyping: Lessons from an Apple and Oculus Engineer

Caitlin Kalinowski is a master of the prototyping process, with a deep understanding of where, when and how changes should be slotted in, from the first iteration to the last. It’s made her a highly sought-after engineer in Silicon Valley. In this exclusive interview, Kalinowski discusses how and why you must define your non-negotiables before starting to build prototypes. She dives deep on specific approaches … [ Read more ]

Amazon’s Friction-Killing Tactics To Make Products More Seamless

Friction is anything that gets in the way of a customer and a task. Put another way, it’s any obstacle that prevents a user from trying or using a product or service. In this exclusive interview, Kintan Brahmbhatt takes us through how to detect and anticipate points of friction through monitoring steps in a customer’s journey with your product. He shares the three stages of … [ Read more ]

The Fortune 500 Teller

Having applied the logic of physics to predict the life expectancy of biological creatures and cities, Geoffrey West is now searching for the scientific principles that dictate the life spans of companies.

Kentaro Toyama on Why Technology Alone Won’t Change the World

The University of Michigan professor believes that to solve human problems, human skill is needed more urgently than ever before.