Leveraging ITSM in a Multi-Vendor Outsourced Enterprise
This article discusses the challenges facing many organizations that are considering or have migrated into a multi-vendor outsourced enterprise. It will detail the employing and leveraging of IT Service Management best practices to address these issues and the impact of operating in such an environment. Lastly, it will detail a proactive approach to facilitate this outsourcing enviornment.
Content: Article | Author: Rick Leopoldi | Source: BetterManagement.com | Subjects: IT / Technology / E-Business, Outsourcing / BPO
Benchmark Against “Frugal Leaders” to Improve ROI on IT
Mapping spending plans to industry averages is one strategy to help set competitive levels, but averages are, well, average. Better yet, an examination of spending priorities of best-in-class peers can shed valuable light on spending levels and priorities.
The best comparisons are against frugal spenders that consistently achieve a high ROI from IT investments. This may or may not reveal a “silver bullet,” but it can … [ Read more ]
Content: Article | Author: Tom Pisello | Source: BetterManagement.com | Subjects: Best Practices, IT / Technology / E-Business
Managing the Project Portfolio
This article discusses why it is essential to manage project investments in a proactive, disciplined manner, explores the notion of a “project,” and provides an overview of what project portfolio management entails.
Content: Article | Author: Ian Hayes | Source: BetterManagement.com | Subjects: IT / Technology / E-Business, Project Management
Corporate Governance Standards in the United States for Foreign Private Issuers
On July 30, 2002, the Sarbanes-Oxley Act of 2002 (“Act”) came into force. The US Securities and Exchange Commission (“SEC”) subsequently issued several rules and regulations under the Act. In addition, at the urging of the SEC, the major US exchanges and trading markets adopted further significant corporate governance reforms for listed companies.
This article addresses the rules and regulations that have been issued or proposed. … [ Read more ]
Content: Article | Authors: Adriaan Grijns, Eduardo Vidal | Source: BetterManagement.com | Subjects: Finance, Legal
Emerging Enterprise Model
IT Governance Framework
The Value of Business Intelligence
How do you transform data into a strategic resource? A part of that process involves properly applying new technology to your data, but the most important part is being able to understand and subsequently build the business case for the value of information. This is partially an abstract exercise and partially a discrete one. This article looks at the difference between the traditional use of … [ Read more ]
Content: Article | Author: David Loshin | Source: BetterManagement.com | Subject: IT / Technology / E-Business
Two Fundamental Issues Facing Organizations
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Content: Online Resource | Source: BetterManagement.com | Subjects: General, Management