Companies often respond to competitive pressures by adding unnecessary complexity to their business. Including complexity management as part of a comprehensive performance management program can bring competitive advantage.
Content: Article | Author: Sonny Saksena | Source: “Business Performance Management” | Subjects: Management, Operations
Many companies believe that they incur no incremental costs when they add just one more feature to a product or one more term or condition to a contract. Yet these seemingly minor changes accumulate over time into significant financial costs; IBM research has found that they can account for 15 percent to 20 percent of total business costs. The rule of thumb across industries is … [ Read more ]
Content: Quotation | Source: “Business Performance Management” | Subjects: Finance, Operations
To be successful, corporate leaders must keep customer requirements, process improvement activities, and employees aligned with organizational goals, and monitor this alignment on a regular basis. Measurement software can make the challenge manageable.
Content: Article | Author: George H. Labovitz | Source: “Business Performance Management” | Subjects: Management, Organizational Behavior