Organizational Architecture: A Framework for Successful Transformation

This paper overviews the purpose of organizational architecture. Particular emphasis is given to a step-by-step approach an organization can take to discover or create its own organizational architecture. While the discussion if focused on a total quality management (TQM) perspective, the approach laid out is generally applicable.

Lori L. Silverman

Change is given the opportunity to occur when three elements are in place simultaneously: dissatisfaction with the present situation, a compelling vision of how the change will create a better future, and first steps for reaching the vision. If any of these elements is missing or collectively they are less powerful than the resistance to the change, then change will not take place.