Advanced Social Media Monitoring

This is the presentation deck from the Advanced Social Media Monitoring workshop at SXSW 2013. Panelists were: Susan Etlinger, Alistair Croll, Blake Robinson, and Margaret Francis.

The Real Life Social Network v2

Paul Adams worked in the UX team at Google and was the user research lead for social. He spend a lot of his time doing research with people on how they use social media, sitting down with people, and having them map out their social network, and looking at how they use tools like email, Facebook, Twitter, their phone, and so on. One of the … [ Read more ]