Project Definition Template
E-Business Value Matrix
Project Management Best Practices
Powerful PowerPoint Presentations
Rethinking collaboration and internal communication
Collaboration is changing rapidly, bringing people, applications, processes and information together in a new environment where fences no longer exist. Business processes, architecture and application integration, communication, and knowledge management are critical factors that must be addressed now.
Content: Article | Sources: Gartner, TechRepublic | Subjects: Management, Project Management
Using the Web for Project Collaboration
Consultants who form virtual project teams know that communication and coordination are two major challenges when team members are dispersed. Rick Freedman reviews two Web-based project collaboration tools (OnProject and ERoom) that can help make virtual projects a reality.
Content: Article | Author: Rick Freedman | Source: TechRepublic | Subject: Project Management
Use this architecture to structure your business intelligence solutions
“Despite big spending on information systems, many organizations are finding there’s still a shortage of truly useful information, due to the fragmentation of data. How can organizations resolve this ‘Information Paradox’?
Business intelligence (BI) solutions can put the information pieces back together to provide businesses with a more meaningful, complete picture. In this article, I’ll describe the conceptual architecture commonly used for BI.”
Content: Article | Author: Dan Pratte | Source: TechRepublic | Subjects: IT / Technology / E-Business, Operations
IT Radar (TechRepublic)
This eMarket for IT Services allows you to:
– Find qualified local IT consulting firms in minutes
– Send Projects and staffing request to the best-suited firms
– Save time and money, and make better outsourcing decisions
Search by solution area or use one of their pre-defined searches. Further narrow your search results by selecting your market area.
Content: Online Resource | Source: TechRepublic | Subject: IT / Technology / E-Business | Industry: Information Technology
Customer Satisfaction vs. Customer Loyalty
How to Attain Customer Loyalty
This is the second part of a two-part series on supply chain customer loyalty. Interesting issues addressed include the difference between satisfaction and loyalty and the correlation between employee loyalty and customer loyalty.
Content: Article | Author: Robert J. Dicello | Source: TechRepublic | Subjects: Customer Related, Operations
Use real-life examples to teach Excel data tables
MS Excel Data tables can take a lot of up-front setup work before they can be used for what-if analysis, so many are naturally reluctant to go through all that trouble if the results have no meaning for them. This short lesson in one-variable data tables may make this technique more relevant to you.
Content: Article | Author: Ann Richardson | Source: TechRepublic | Subject: Productivity / Work Tips
North American enterprise broadband quality of service: DSL vs. cable
Gartner Group article compares DSL and cable modem based services, specifically with an eye to quality of service (QoS).
Content: Article | Sources: Gartner, TechRepublic | Subjects: IT / Technology / E-Business, Trends / Analysis | Industry: Telecommunications
Ten attributes of a successful e-business
Beware the 10 most dangerous species of help desk callers
Help desks deal with all types of users, and one tech has finally created a classification system that Darwin himself would be proud of. Here’s a lighthearted look at the users you love to serve but who often drive you mad.
Content: Article | Author: Jeff Dray | Source: TechRepublic | Subjects: Customer Related, IT / Technology / E-Business
Web Site Globalization: Five Steps to Success
Web site globalization is becoming a high-priority item in many e-business plans. Many enterprises embarking on such projects now recognize that more is involved than simply content translation. This article offers a five-step plan to Web site globalization highlighting these issues, in order of importance. Quickly, they are:
1. Get the business strategy right
2. Think global: Globalize the infrastructure
3. Act local: Localize each region
4. Divide responsibilities, … [ Read more ]
Content: Article | Sources: Gartner, TechRepublic | Subjects: International, IT / Technology / E-Business
Make your life easier with this often-unnoticed Excel spreadsheet button
Spreadsheets are loaded with options that only experienced users know about. Schoun Regan shows you a button option that will save time and make your life easier. (Note: requires free registration to view)
Content: Article | Author: Schoun Regan | Source: TechRepublic | Subject: Productivity / Work Tips
The intelligent organization: An introduction to BI
What is business intelligence (BI) and how can it benefit your organization? This article offers two examples to show how a company might use BI and then asks several questions to help you determine how well you’re putting this intelligence to work.
Content: Article | Author: Dan Pratte | Source: TechRepublic | Subjects: Competitive Intelligence, Management
Customer Service Satisfaction Survey Templates
The telecommunications climate in the Asia-Pacific region
Trying to paint telecommunications in the Asia-Pacific region with a broad brush is unwise, according to a recent report from Gartner. Read on to get an overview of how countries including Australia, China, Hong Kong, India, Japan, Malaysia, Singapore and South Korea have taken a different approach to liberalizing the industry. Full report is also available for free download.
Content: Article | Sources: Gartner, TechRepublic | Subjects: Industry Specific, International – Asia | Industry: Telecommunications
A faster way to count items in an Excel list
Article (and especially the discussion forums attached to it) talks about how to count the number of times an item occurs in a column (using the example of customers per zip code).
Content: Article | Author: Jeff Davis | Source: TechRepublic | Subject: Productivity / Work Tips