Paul Rogers and Marcia Blenko

Even in companies respected for their decisiveness, there can be ambiguity over who is accountable for which decisions. As a result, the entire decision-making process can stall, usually at one of four bottlenecks: global versus local, center versus business unit, function versus function, and inside versus outside partners.

…Cross-functional decisions too often result in ineffective compromise solutions, which frequently need to be revisited because the … [ Read more ]