Measuring the Success of International Logistics Partnerships
International logistics partnerships are a key class of strategic alliance, but until now little has been known about their performance. The paper “Measuring the Performance of Intenational Logistics Outsourcing Partnerships: A Dyadic Perspective Analysis” introduces, for the first time, a reliable methodology to measure the performance of a partnership between a logistics provider and its customer. Using data from 75 top European logistics companies and … [ Read more ]
Content: Article | Authors: África Ariño, Alejandro Lago, Joan Jané | Source: IESE Insight | Subjects: Operations, Outsourcing / BPO